From Newsgroup: alt.os.linux.ubuntu


"Marek Novotny" <marek.novotny@marspolar.com> wrote in message news:IfqdndfSVdNZJDrLnZ2dnUU7-dOdnZ2d@giganews.com...

On 2016-01-26, philo <philo@privacy.net> wrote:

The "best" one for me was afriend of mine had set up a new email account
and he called me for help as it was not working. After going through the
whole thing with him on the phone and seeing nothing wrong...I finally
went over to his house.

instead of using the "@" sign he at spelled out the word "at" .
He then told me " I guess that was a dumb mistake, wasn't it?"

What I typically see is that users fail to close apps. They just let everything run all the time. The browser has so many tabs running and
they don't seem to get that. They just keep opening more and more. They
don't seem to notice that they have so many running that they can't even
see what they say.

They leaves apps running too. If it is a Mac, they close the window, but leave the app running. If a PC, they have a ton of apps in the task bar
and like the browser I can't even see what they are because they are
insanely running so many.

They tend to shut the lid of their laptop and that's it. They operate on their bed or otherwise use it in a manner in which the vents can't do
their job. And if anything doesn't work at all, they are absolutely
clueless. I mean seriously, deer in the headlights clueless. It doesn't matter if it is Linux, Windows or a Mac. They are just clueless
regardless. They don't have the slightest idea what could be wrong. No concept of RAM, storage, heat or anything else. I'm guessing this is
why tech support will tell people to reboot first. Likely because it
will shut down all the apps and re-start with a clean slate from which
to trouble-shoot. But now we have apps like Firefox that want to restore
the prior state. And the latest Apple OSX wants to restore the previous application state, which I think it a bad idea.

I'm not the tech at my work place but often the tech is not around. He
works from 2:00PM or 4:00PM and up where as I leave at 4:00PM. So often
if something happens someone will ask me cause they know I used to be a
tech years ago. I just hate helping these kinds of people. For some
reason they tend to like making apps full screen. So we have this huge
27" display and all you can see is EMAIL in 27". And on the left are
archives going back to biblical times. And then most of the screen is
the subject of the email. More than 50% of the entire screen shows just
the subjects. And then, finally on the right side, the email message
itself, with what looks like maybe 20% of the display. So it is this
slender window you have to scroll up and down on to read this narrow
view of email. If I change it they have a heart attack right there. They
want to work this way.

If someone sends them an attachment, they have no concept of saving it
and storing it somewhere that makes sense. Instead, if you ever ask for
that attachment, they will send me the whole email and an eml file with
the file I asked for as an attachment. And they have no idea what
constitutes a good subject, so forget about searching for emails using
common sense words because these users have no common sense. I'm
constantly blown away by how ridiculously stupid the work force is.

Makes me want to go to my next interview and just tell the HR lady,
look, I'm normal. The rest of the people you likely hired are morons
that can't open a door without a sign that says, "push" so just hire me
cause I'll be the one of the 20% that actually do 80% of the work
instead of the 80% that collectively do 20% of the work.

--
Marek Novotny
https://github.com/marek-novotny

+1


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